Datalogic Elf Manuel d'utilisateur Page 14

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Our EASEOFCARE Service
Program ensures the most
cost effective way to protect
your investment in your chosen
Datalogic device. Each of our
EASEOFCARE Service Level
options will lower the Total
Cost of Ownership (TCO)
inherent in all mobile devices
by minimizing downtime and
service costs, plus maximizing
operator productivity. Users can
also choose from 1, 3 or 5 year
coverage.
EASEOFCARE LEVEL 1
Overnight Replacement Comprehensive
• Nextbusinessdayproductreplacement
• Datalogicownedreplacementpool
• Shippingchargespaidbothways
• Incidentaldamagecovered
• Wearandtear,componentandpartsfailurescovered
• Someaccessories,likebatterydoors,stylusorhand
straps are replaced when damaged and shipped
together with the unit
• Wavelink
®
Avalanche™ software maintenance
• Duration:3or5yearsattimeofproductpurchaseor
1 year continuous coverage
EASEOFCARE LEVEL 2
2 Day Comprehensive
• 2businessdayrepairturnaround
• Shippingchargespaidbothways
• Incidentaldamagecovered
• Wearandtear,componentandpartsfailurescovered
• Someaccessories,likebatterydoors,stylusorhand
straps are replaced when damaged and shipped
together with the unit
• Wavelink
®
Avalanche™ software maintenance
• Duration:1,3or5yearsattimeofproductpurchase
or 1 year continuous coverage
EASEOFCARE LEVEL 3
5 Day
• 5businessdayrepairturnaround
• Courierchargespaidbothways
• Factorydefectscovered
• Wavelink
®
Avalanche™ software maintenance
• Duration:1,3or5yearsattimeofproductpurchase
or 1 year continuous or non-continuous coverage
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